Customer Service Assistant — Flexible Hours, Local Impact

Tesco; Rowley Regis; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local retail company in Rowley Regis is seeking a Customer Service Assistant to join their team. You will be responsible for delivering excellent customer service, supporting store operations, and engaging with community events. The ideal candidate is passionate about customer satisfaction and enjoys working in a fast-paced environment. This role includes flexible working opportunities and a commitment to diversity and inclusion.

Benefits

Flexible working options

Diversity and inclusion initiatives

Community involvement opportunities

Qualifications

• Must provide great customer service and help maintain store appearance.
• Must actively seek customer feedback and adapt service accordingly.
• Must support community and charity events.

Responsibilities

• Serve customers with passion and pride.
• Encourage customer feedback on their shopping experience.
• Work across the store to meet customer needs.
• Ensure safety by following training and procedures.
• Participate in community and seasonal events.

Skills

Customer service

Teamwork

Attention to detail

Job description

A local retail company in Rowley Regis is seeking a Customer Service Assistant to join their team. You will be responsible for delivering excellent customer service, supporting store operations, and engaging with community events. The ideal candidate is passionate about customer satisfaction and enjoys working in a fast-paced environment. This role includes flexible working opportunities and a commitment to diversity and inclusion.