Customer Service Assistant

CJ Lang & Sons Ltd; Dumfries; On-site; GBP 20,000 - 25,000; Part time

Job summary

A community-focused retail company is looking for a Customer Service Assistant in Dumfries. In this role, you will prioritize customer service by providing help and advice, while also maintaining store hygiene. Flexibility is key, as hours may include mornings and evenings. The role does not require prior retail experience in the grocery sector and offers a 10% staff discount alongside career opportunities within the company.

Benefits

10% staff discount

Career opportunities

Qualifications

• Strong ability to provide friendly and efficient customer service.
• Retail experience in grocery sector is a plus, but not essential.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Actively sell and promote offers to customers.
• Serve in the 'Food to Go' CJ's counter.
• Maintain excellent standards of store hygiene and compliance.

Skills

Great communication skills

Customer focused

Job description

Customer Service Assistant - 30 hours

SPAR Dumfries

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

Equal opportunities

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance