Customer Service Assistant

Page Personnel; Ledston; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Central location

Training and progression

Benefits package

Job summary

Page Personnel are recruiting a Customer Service Assistant for a reputable law firm in Leeds. You will handle remortgage and financial enquiries primarily by phone and email, ensuring each interaction is logged and processed to a high standard.

The role suits candidates from hospitality or retail seeking an office-based position with full training, ongoing progression, and a supportive, buzzy team. Hybrid working, central location, and excellent benefits are on offer.

Qualifications

• Background in hospitality or retail welcome.
• Confident telephone manner and strong communication skills.
• Ability to work under pressure in a fast-paced environment.
• Excellent attention to detail and teamwork.

Responsibilities

• Support with remortgage and financial enquiries via phone and email.
• Log and action each client interaction to a high standard.
• Coordinate with banks and third parties as needed.
• Provide administrative support to the department.

Skills

Telephone manner

Communication skills

Team player

Attention to detail

Resilience under pressure

Job description

• A new exciting Permanent Customer Service Assistant Position in Leeds!
• To work for a reputable and progressive law firm!

About Our Client

Are you currently working in hospitality or retail and looking to transfer your experience into more of an office based role?Would you like to join a business which will provide full training and an excellent progression plan?Do you want to join a fun and vibrant team with lots of socials and incentives?Then this could be the role for you

Job Description

As a Customer Service Assistant you will be supporting and assisting with a variety of remortgage and financial enquiries ensuring each conversation is logged and actioned accordingly to a high standard.The role will be mainly telephone and email based you will be working in a fast paced environment ensuring each client is provided the highest standard of service and a smooth process.You will also be corresponding with banks and other third parties and supporting with administrative tasks for the department.

The Successful Applicant

The business are very open to background full training provided!A confident telephone manner and excellent communication skills Able to work under pressure in a fast paced environment A keen eye for detail An excellent team player

What's on Offer

Salary of £24785+ no experience required+ full training provided+ reputable law firm+ fabulous progression and development plan+ central location+ exceptional benefits package+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ great team and culture+ immediate interview