Customer Service Advisor

Michael Page; Leeds; Hybrid; GBP 21,429 - 26,191; Full time

Benefits offered by this job

Salary of £23,810

Full training provided

Exceptional benefits

Central location in Leeds

Superb offices and facilities

Immediate interview

Job summary

A reputable firm in Leeds is seeking a Customer Service Advisor to be the first point of contact for clients, providing support and guidance on services. You will handle inbound and outbound calls in a contact centre, manage client queries, and perform administrative duties. Ideal candidates will possess strong customer service and communication skills. This position offers a competitive salary, full training, and excellent career progression within a vibrant office culture, along with the flexibility of hybrid working.

Qualifications

• Passionate about helping and supporting customers.
• Ability to handle inbound and outbound calls effectively.
• No specific experience required; full training provided.

Responsibilities

• Serve as the first point of contact for existing clients.
• Handle a variety of queries in a contact centre.
• Responsible for administrative duties for the department.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

Are you currently working in retail or hospitality and looking to transfer your skills into an office environment?

Do you want to join a business which will provide the best training from day one and excellent progression routes?

Would you like to join a fun and vibrant team with an excellent office culture?

Then please apply now we are looking for Customer Service Advisors in Leeds!

Description

As a Customer Service Advisor you will be the first point of contact for existing clients providing support and guidance for the services the organisation offers.

You will be handling inbound and outbound calls supporting with a variety of queries in a contact centre environment ensuring an exceptional level of client service is provided and targets are achieved.

The role will also be corresponding with customers over email and will be responsible for any administrative duties for the department.

Profile

The business are open to background and will consider candidates from a range of industrys such as retail/hospitality and care!

If you are passionate about helping and supporting customers we would love to hear from you.

Job Offer

• Salary of £23,810
• Reputable Law Firm in Leeds
• No experience required
• Full training provided
• Excellent progression and development
• Central location in Leeds
• Superb offices and facilities
• Exceptional benefits
• Hybrid working
• No shift patterns or weekends
• Excellent team and culture
• Immediate interview