Customer Service Assistant

Compass Group UK; Chatham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading food service company is seeking a dedicated Customer Services Assistant - Zero Hours in Chatham. This role involves providing an outstanding personalized experience for customers and maintaining high standards in food service. Ideal candidates demonstrate strong communication skills, a reliable work ethic, and a passion for excellent service. Join a company that values individuality and career growth opportunities.

Qualifications

• Passion for delivering outstanding service.
• Ability to make right decisions for customers.
• Excellent communication skills.
• Desire to succeed in your role.
• Capability to work under pressure.
• Exceptional timekeeping and reliability.
• Safety-first mindset.

Responsibilities

• Serve customers with a seamless personalized experience.
• Help customers with food service knowledge.
• Maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling and Hygiene standards.
• Follow Health and Safety regulations.

Skills

Outstanding service delivery

Decision-making

Team player

Communication skills

Pressure handling

Reliability

Job description

Overview

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

Our key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the food service and helping customers with natural service
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling and Hygiene standards
• Complying with Health and Safety regulations

Qualifications

Our ideal Customer Services Assistant - Zero Hours will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate Exceptional timekeeping and reliability
• Have a safety-first mind set

Company and sector

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job reference

Job Reference: com/1909/79196001/52754272/IN/WJ #Defence

Commitment to equality

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!