Customer Service Apprentice — Level 3 Qualification & Growth

Clearline Recruitment Ltd; Albourne; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Level 3 apprenticeship

Dedicated training and mentoring

Career progression opportunities

Job summary

Clearline Recruitment Ltd offers a Level 3 Customer Service Apprenticeship in Albourne. This full-time role provides hands-on experience across customer service, administration and operations while working toward a recognised Level 3 qualification.

You will respond to enquiries by phone, email and online, deliver excellent service, assist with data entry and general admin, and liaise with colleagues and customers.

Qualifications

• Strong written and verbal communication skills.
• Good organisation and attention to detail.
• GCSE English and Maths at grade 4/C or above, or equivalent.

Responsibilities

• Respond to customer enquiries by phone, email and online.
• Provide excellent customer service and support.
• Assist with data entry, filing, scheduling and general administration.
• Liaise with customers, colleagues and internal teams.
• Help identify ways to improve processes and efficiency.
• Support wider operational tasks across the business.

Skills

Communication skills

Microsoft Office

Teamwork

Attention to detail

Education

GCSE English & Maths (4/C or above)

Tools

Microsoft Office

Job description

Clearline Recruitment Ltd offers a Level 3 Customer Service Apprenticeship in Albourne. This full-time role provides hands-on experience across customer service, administration and operations while working toward a recognised Level 3 qualification.

You will respond to enquiries by phone, email and online, deliver excellent service, assist with data entry and general admin, and liaise with colleagues and customers.