Customer Service & Driver Associate

Netbox Recruitment Limited; England; On-site; GBP 28,000 - 31,000; Full time

Job summary

A recruitment agency is seeking a Customer Service and Driver Associate in Erith, United Kingdom. The role involves handling customer service duties, administrative tasks, and delivering orders. Applicants must have a valid driving license, good IT skills, and experience in a customer service role. This permanent position offers a salary between £28k-£31k and operates Monday to Friday from 8am to 5pm. The successful candidate will be part of a small team, ensuring excellent service and support wherever needed.

Qualifications

• Driving License with no points.
• Good IT skills.
• Experience within a customer service role.
• Ability to retain information well.
• Technically minded and hands-on.

Responsibilities

• Handle administrative duties before and post deliveries.
• Complete multiple deliveries to customers ensuring prompt arrivals.
• Conduct routine checks on collected equipment.
• Answer customer queries via phone and email.
• Manage social media accounts to boost engagement.
• Control stock weekly for technicians.

Skills

Customer service

Communication

IT skills

Time management

Job description

Customer Service and Driver Associate
£28k-£31k
Erith
Mon- Fri 8am-5pm
Perm
My exclusive client based in Erith is looking to recruit a Customer Service and Driver Associate to join their small but effective team. You will be a vital part of the team ensuring you are delivering fantastic customer service verbally or orally, completing administration duties and delivering orders to customers promptly.

Day to day of the Customer Service and Driver Associate:

• Handling administrative duties before and post deliveries.
• Completing multiple deliveries a week to customers ensuring you arrive promptly and if there is any delays, you update the customers.
• Completing routine checks when you collect equipment ensuring all check list parts are there on site or back at the office.
• Completing customer service duties via phone and emails, answering customer queries promptly and delivering fantastic customer service.
• Being fluid within the business, jumping in where you can to supportبرى the team no matter the job role.
• Handle stock control weekly ensuring the technicians have enough stock.
• Manage the social media accounts, uploading content and boosting engagement.
• Sell old stock on appropriate sites, engaging with buyers and arranging deliveries.
• Immersing yourself within their deregulated industry and being able to retain information like a sponge.

Requirements of the Customer Service and Driver Associate:ροσ>

• Driving License with no points.
• Good IT skills.
• Experience within a customer service role.
• Can retain information well.
• Technically minded and hands on.

If you are interested in this Customer Service and Driver Associate role, please contact El on 01634 668 186 opt 2 or hit APPLY!