Customer Service Advisor - Path to a Tech Career

Manpower UK Ltd; Fareham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Fareham is seeking a Customer Service Advisor to respond to customer requests via phone, email, and web chat. The ideal candidate will possess excellent communication skills and a passion for customer service. This role involves logging and resolving customer issues effectively, while contributing to team success. Offering a competitive hourly rate of £12.60, this positions a great stepping stone in a customer-focused career.

Qualifications

• Strong verbal and written communication skills are essential.
• A passion for delivering excellent customer service.
• Ability to work both independently and collaboratively in a team.

Responsibilities

• Respond to customer requests via phone, email, and web chat.
• Log all requests using call logging software.
• Resolve issues or provide advice over the phone.

Skills

Excellent communication skills

Problem-solving skills

Ability to work under pressure

Willingness to learn and adapt

Teamwork

Job description

A leading recruitment agency in Fareham is seeking a Customer Service Advisor to respond to customer requests via phone, email, and web chat. The ideal candidate will possess excellent communication skills and a passion for customer service. This role involves logging and resolving customer issues effectively, while contributing to team success. Offering a competitive hourly rate of £12.60, this positions a great stepping stone in a customer-focused career.