Customer Service Advisor – In-Office, Mon-Fri, Growth

Manpower; Sheffield; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency is seeking a full-time Customer Service Centre Advisor to deliver a smooth and positive experience for customers over the phone. This position involves handling incoming customer claims, resolving queries, and performing administrative tasks. Excellent customer service and telephone skills are essential, with a supportive training environment. Position based in Barnsley, offering competitive pay and benefits with long-term career development opportunities.

Benefits

25 days holiday plus bank holidays

Excellent benefit package

Ongoing training and career development

Bonus opportunities

Qualifications

• Experience in customer service or call centre environments is beneficial but not essential.
• Flexibility and reliability are crucial.

Responsibilities

• Handle incoming customer claims and guide them through the repair process.
• Provide updates, resolve queries, and perform administrative duties.

Skills

Excellent customer service skills

Telephone skills

Organised

Adaptable and proactive

Positive attitude

Team player

Job description

A leading recruitment agency is seeking a full-time Customer Service Centre Advisor to deliver a smooth and positive experience for customers over the phone. This position involves handling incoming customer claims, resolving queries, and performing administrative tasks. Excellent customer service and telephone skills are essential, with a supportive training environment. Position based in Barnsley, offering competitive pay and benefits with long-term career development opportunities.