Customer Service Advisor

TN United Kingdom; Stockport; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established organization in the public sector is seeking a Temporary Customer Service Advisor for a part-time role in Stockport. This position offers an excellent opportunity to develop your customer service skills in a supportive environment. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to handle challenging situations with professionalism. If you're proactive and enjoy working both independently and as part of a team, this role is perfect for you. Join a company dedicated to exceptional service and community support!

Benefits

Supportive work environment

Flexible working hours

Qualifications

• Strong background in customer service and administration.
• Proactive attitude with the ability to work independently.

Responsibilities

• Provide exceptional customer service, resolving queries in a timely manner.
• Liaise with departments to ensure customer needs are met.

Skills

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Teamwork

Job description

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• Part-time temporary role for 3 months with the possibility of going perm!
• Hourly rate & weekly pay!

About Our Client

Our client is an established large organisation within the public sector. Their commitment to delivering exceptional service to the community of Stockport is paramount. They emphasise a collaborative work environment, committed to fostering growth and development of their employees.

Job Description

• Provide exceptional customer service, resolving queries and issues in a timely manner.
• Liaise with various departments to ensure customer needs are met.
• Maintain accurate records of customer interactions and transactions.
• Handle customer complaints, provide appropriate solutions and alternatives.
• Follow up to ensure resolution and maintain customer satisfaction.

The Successful Applicant

A successful Temporary Customer Service Advisor should have:

• A strong background in customer service & administration.
• Excellent communication and interpersonal skills.
• The ability to handle challenging situations with professionalism.
• Strong problem-solving abilities and attention to detail.
• A proactive attitude and the ability to work independently or as part of a team.
• Hold a full UK driving license.

Working hours

Monday - Tuesday 09:00 - 17:00 and Friday 13:00 - 17:00.
Additionally, there will be 1 in 4 Saturdays 09:00 - 17:00.

What's on Offer

• A positive and supportive work environment.
• Part-time, temporary role based in Stockport.

We encourage all candidates who believe they could thrive in this public sector role based in Stockport to apply. This is a fantastic opportunity to develop your customer service skills within a reputable organization.