Customer Service Advisor

FluidOne – Chorley office (formerly Orca); Brighton; Remote; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking Home-Based Customer Service Representatives to join their dynamic team. This role offers flexible working hours, allowing individuals to work part-time or full-time from the comfort of their homes. You will engage with customers directly, addressing their queries and promoting services. With competitive earnings and opportunities for bonuses, this position is perfect for motivated individuals looking to enhance their customer service skills while enjoying the benefits of working remotely. Join a supportive environment with training and mentorship provided for your success.

Benefits

Free training tailored to your schedule

Your own website

Marketing and training tools

Mentorship

Competitive earnings

Bonuses on top of earnings

Residual income

Incentives

Qualifications

• Strong communication skills for face-to-face and phone interactions.
• Ability to handle customer queries and complaints effectively.

Responsibilities

• Liaising with customers face-to-face and over the telephone.
• Assisting customers with queries and recommending services.

Skills

Effective communication skills

Patience

Self-motivation

Basic IT skills

Job description

Vacancy: Home Based Customer Service Representative

Monthly Earnings: £500-£1400/month

Location: Brighton

We are currently recruiting on behalf of a FTSE 250 British Utilities Company. We are looking for individuals who are happy to work from home, whether part-time or full-time, or those seeking additional income alongside their current role.

The responsibilities for the Home-Based Customer Service Representative role include:

1. Liaising with customers face-to-face and over the telephone
2. Recommending company services
3. Assisting customers with queries or complaints

Requirements for the role include:

• Effective communication skills both over the phone and face-to-face
• Patience and motivation
• Basic IT skills
• Self-motivation
• Mobile phone
• Legal right to work in the UK
• Age 18+
• Note: Not suitable for international students due to visa restrictions

Benefits include:

• Free, straightforward training tailored to your schedule
• Your own website
• Marketing and training tools
• Mentorship
• Competitive earnings
• Bonuses on top of earnings
• Residual income
• Incentives

Opportunities for promotion are available within the company. Leadership roles require confidence, patience, understanding, and strong team-leading skills. Training for leadership positions is provided for those interested, even without prior experience.