Customer Service Adminstartor

Huntress - Maidstone; Horley; On-site; GBP 39,800,000 - 42,036,000; Full time

Job summary

Huntress - Maidstone is recruiting for a Customer Service Administrator to join a leading company. You will handle customer enquiries, maintain records, and provide general administrative support to the team with a proactive customer service approach.

The role offers £13.89 per hour rising to £14.67 after 6 months, with a Monday to Friday 08:00 - 16:00 schedule. Applications from those with the right to work in the UK are welcome.

Qualifications

• Excellent communication skills and proactive approach to customer support and administration.
• Experience handling customer enquiries via phone, email, and online platforms.
• Proficient in Microsoft Office and able to maintain accurate records.

Responsibilities

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

Skills

Organised

Attention to detail

Great customer service

Proficient in Microsoft Office

Phone communication

Job description

Customer Service Administrator

£13.89 per hour rising to £14.67 after 6 months

Monday to Friday | 08:00 - 16:00

We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.

Key Responsibilities:

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider teamThe successful candidate:

The successful candidate:

• Organised
• Attention to detail
• Great customer service
• Proficient in Microsoft Office
• Comfortable on the phone

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK