Customer Service Admin

Reactive Driving Recruitment; West Midlands; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Immediate start

Regular hours

Permanent role after temp

No weekends

Full training provided

Free onsite parking

Supportive team

Job summary

Reactive Driving Recruitment in Oldbury is seeking a Customer Service Administrator to join a stable, long-established team. The role offers regular hours, an immediate start and the genuine opportunity to secure a permanent position after a successful temporary period.

You will handle customer orders and enquiries by phone and email, maintain accurate records and databases, and provide general administrative support to the team. Full training provided and free onsite parking are available.

Qualifications

• Excellent communication, both written and verbal.
• Good IT skills, including Microsoft Office.
• Strong attention to detail and organisational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Processing customer orders and updating systems.
• Handling customer enquiries by phone and email.
• Maintaining accurate records and databases.
• Supporting complaint resolution and escalating issues when required.
• Managing incoming calls and correspondence.
• Providing general administrative support to the team.

Skills

Communication skills

Independent work

Teamwork

Tools

Microsoft Office

Job description

Customer Service Administrator

Oldbury

£12.71 per hour

Monday to Friday, 9:00am 5:00pm

Immediate start available

Looking for a stable office role with regular hours and no weekend work? Our client in Oldbury is looking for a reliable Customer Service Administrator to join their friendly, supportive team. This is an excellent opportunity to join a well-established business with over 70 years of success and the genuine opportunity to secure a permanent position.

We're interviewing immediately, so early applications are encouraged.

What s in it for you?

• Immediate start
• Regular hours
• Genuine opportunity to secure a permanent position
• No weekends
• Full training provided
• Supportive team
• Long-established and stable business
• Free onsite parking

Key Duties:

• Processing customer orders and updating systems
• Handling customer enquiries by phone and email
• Maintaining accurate records and databases
• Supporting complaint resolution and escalating issues when required
• Managing incoming calls and correspondence
• Providing general administrative support to the team

Requirements:

• Good communication skills, both written and verbal
• Competent IT skills, including Microsoft Office
• Strong attention to detail and organisational skills
• Ability to work independently and as part of a team

This role is expected to become permanent following a successful temporary period, offering a genuine long-term opportunity with a stable and well-established employer.