Customer Service Admin

Reactive Driving Recruitment Ltd; Oldbury; On-site; GBP 15,153 - 20,664; Full time

Benefits offered by this job

Immediate start

Regular hours

Permanent position after temporary

No weekends

Full training provided

Supportive team

Long-established and stable business

Free onsite parking

Job summary

Reactive Driving Recruitment Ltd in Oldbury is recruiting a Customer Service Administrator to join a stable, long-established team. The role offers £12.71 per hour, Monday to Friday, 9:00am to 5:00pm, with an immediate start and potential for a permanent position after a temporary period.

You will handle orders, respond to inquiries by phone and email, and maintain records, supported by full training. The role promises regular hours, no weekend work, onsite parking, and a friendly environment.

Qualifications

• Excellent written and verbal communication skills.
• Proficient IT skills, including Microsoft Office.
• Strong attention to detail and organisational ability.
• Ability to work independently and as part of a team.

Responsibilities

• Process customer orders and update systems.
• Handle customer enquiries by phone and email.
• Maintain accurate records and databases.
• Support complaint resolution and escalate when needed.
• Manage incoming calls and correspondence.
• Provide general administrative support to the team.

Skills

Communication

Teamwork

Attention to detail

Independent work

Tools

Microsoft Office

Job description

Overview

Customer Service Administrator – Oldbury – £12.71 per hour – Monday to Friday, 9:00am - 5:00pm – Immediate start available

Looking for a stable office role with regular hours and no weekend work? Our client in Oldbury is looking for a reliable Customer Service Administrator to join their friendly, supportive team. This is an excellent opportunity to join a well-established business with over 70 years of success and the genuine opportunity to secure a permanent position.

We're interviewing immediately, so early applications are encouraged.

Benefits

• Immediate start
• Regular hours
• Genuine opportunity to secure a permanent position
• No weekends
• Full training provided
• Supportive team
• Long-established and stable business
• Free onsite parking

Responsibilities

• Processing customer orders and updating systems
• Handling customer enquiries by phone and email
• Maintaining accurate records and databases
• Supporting complaint resolution and escalating issues when required
• Managing incoming calls and correspondence
• Providing general administrative support to the team

Qualifications

• Good communication skills, both written and verbal
• Competent IT skills, including Microsoft Office
• Strong attention to detail and organisational skills
• Ability to work independently and as part of a team

This role is expected to become permanent following a successful temporary period, offering a genuine long-term opportunity with a stable and well-established employer.

Please note: Due to the high volume of applications, if you have not heard from us within two weeks, unfortunately your application has been unsuccessful.