Customer Service Administrator | Temporary

Office Angels; Exeter; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Weekly pay

Boost platform discounts

Temporary candidate of the month

Temporary lunches/treats

Online timesheets

Dedicated consultant

Job summary

Office Angels seeks a proactive Customer Service Administrator to support a busy team near Exeter. You will handle orders, manage customer accounts, and liaise with suppliers to keep information accurate. A friendly telephone manner and strong organisational skills are essential.

The role offers temp (6 months) work with regular pay and a range of perks. Full-time hours are Monday to Friday, with standard office timings.

Qualifications

• Experience in customer service, administration or office support.
• Professional and friendly telephone manner.
• Excellent attention to detail and organisation.
• Proficient IT skills: Word and Excel; experience with order processing or CRM systems helpful.
• Ability to work independently and as part of a team, with flexibility.

Responsibilities

• Provide customer service and admin support for day-to-day operations.
• Handle enquiries via telephone and email; process orders efficiently.
• Set up new customer accounts and maintain accurate records in internal systems.
• Maintain product information and support new product introductions.
• Assist with transport administration and delivery schedules as needed.
• Support colleagues and adapt to a fast-paced workload.

Skills

Customer service experience

Administration skills

Telephone manners

Attention to detail

Microsoft Word

Excel

CRM/order processing

Independent worker

Team player

Fast-paced environment

Tools

CRM systems

Job description

TITLE

Customer Service Administrator | Temporary

LOCATION

Exeter, Devon

SALARY

£13.85 Per Hour

DURATION

6 months

HOURS

Monday to Friday 8.00am - 4.30pm or 8.30am - 5.00pm

BENEFITS

We would love for you to join us, some of the great perks of temping through Office Angels include:

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Online timesheets
• A dedicated consultant as an additional layer of support

THE COMPANY

Our client, a well-established agricultural company located just outside of Exeter, is on the lookout for a motivated Customer Service Administrator to join their small and friendly team.

We are seeking a highly organised and customer-focused Administrator to provide essential support across customer service, order processing, product management, and transport operations, helping to ensure the smooth day-to-day running of the business.

DUTIES INCLUDE

• Provide customer service and administrative support to ensure the smooth day-to-day running of the business.
• Handle customer and sales team enquiries via telephone and email, processing orders efficiently and directing enquiries where required.
• Set up new customer accounts, maintain accurate records, and manage orders through internal systems while liaising with suppliers and manufacturing facilities.
• Maintain product information on company systems and support the introduction of new products and formulations.
• Assist with transport administration when required, ensuring delivery schedules and driver paperwork are accurate and up to date.
• Provide cover and support for colleagues as needed, demonstrating flexibility and a team-focused approach.

KEY SKILLS AND EXPERIENCE REQUIRED

• Previous experience in a customer service, administration, or office support role.
• Strong communication skills with a professional and friendly telephone manner.
• Excellent attention to detail, accuracy, and organisational skills.
• Good IT skills, including Microsoft Word and Excel. Experience using order processing or CRM systems would be beneficial.
• Ability to work independently and as part of a team, with a flexible and proactive approach.
• Comfortable working in a fast-paced environment and managing a varied workload.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.