Customer Service Administrator | Gravesend | Start ASAP

Office Angels; Gravesend; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Up to 28 days annual leave

Eye care vouchers

Temp of the Month

Job summary

Office Angels is seeking a Customer Service Administrator for a temporary placement in Ebbsfleet, near Gravesend. The role runs Monday to Friday, 8:30am to 5:00pm, with a pay rate of £14.00–£15.00 per hour.

Start is ASAP and this opportunity offers weekly pay and a range of temp-friendly benefits. You will act as the first point of contact for customers, manage emails, coordinate with teams to resolve issues, and maintain accurate records.

Qualifications

• Proven experience in customer service or coordination roles.
• Excellent communication skills, both verbal and written.
• Strong organisational abilities and attention to detail.
• Proactive approach to problem-solving and customer satisfaction.
• Ability to thrive in a busy, dynamic environment.

Responsibilities

• Act as the first point of contact for customers, addressing inquiries with professionalism and enthusiasm.
• Manage customer emails and ensure timely processing.
• Collaborate with various teams to resolve customer issues, ensuring a seamless experience.
• Maintain accurate customer records and documentation.
• Assist in the collection and analysis of customer feedback to drive improvements in service.

Skills

Customer service

Coordination

Communication skills

Organisation

Problem-solving

Adaptability

Job description

• Role: Customer Service Administrator
• Location: Ebbsfleet, near Gravesend
• Contract Type: Temporary
• Start: ASAP
• Hours: Monday - Friday 8.30am - 5.00pm
• Pay: £14.00 - £15.00 per hour

Our client, a dynamic and innovative leader in the Construction industry, is seeking a highly motivated Customer Service Administrator to join their team in Ebbsfleet. This is an exciting opportunity for an individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities

• Act as the first point of contact for customers, addressing inquiries with professionalism and enthusiasm.
• Manage customer emails and ensure timely processing.
• Collaborate with various teams to resolve customer issues, ensuring a seamless experience.
• Maintain accurate customer records and documentation.
• Assist in the collection and analysis of customer feedback to drive improvements in service.

Ideal Candidate Profile

• Proven experience in customer service or coordination roles.
• Excellent communication skills, both verbal and written.
• Strong organisational abilities and attention to detail.
• A proactive approach to problem-solving and customer satisfaction.
• Ability to thrive in a busy, dynamic environment.

AMAZING Benefits of becoming an Office Angels Temp

• Weekly Pay
• Up to 28 days annual leave
• Access to free eyecare vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well-being platforms

Due to the high volume of applications, only shortlisted candidates will be contacted. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency and business. We are an equal opportunities employer committed to creating an inclusive workplace for all.

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.