Customer Service Administrator - Temp to June 2026

Impact Recruitment Services; Raunds; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Overtime pay available

Immediate start

Job summary

Impact Recruitment Services is currently recruiting on behalf of our client for a Customer Service Administrator in Raunds. This is a full-time, ongoing temporary role with a start date immediate and a temporary end date in June 2026, with potential extension.

The role involves handling enquiries by phone and email, logging issues, and supporting administrative tasks. The successful candidate will have prior customer service experience, excellent telephone manners, and strong IT skills (Outlook,

Qualifications

• Experience in a commercial, office-based customer service role.
• Good telephone manner and professional communication.
• Strong IT skills including Outlook, Excel and Word.

Responsibilities

• Dealing with enquiries from internal customers over the telephone and via email.
• Logging issues and problem solving.
• Following procedures and processes to resolve customer issues.
• Administrative tasks, including updating systems and sending emails.

Skills

Customer service experience

Telephone manner

Attention to detail

Calm under pressure

Initiative

Flexibility

IT literate (Outlook, Excel, Word)

Tools

Outlook

Excel

Word

Job description

Impact Recruitment Services is currently recruiting on behalf of our client for a Customer Service Administrator in Raunds. This is a full-time, ongoing temporary role with a start date immediate and a temporary end date in June 2026, with potential extension.

The role involves handling enquiries by phone and email, logging issues, and supporting administrative tasks. The successful candidate will have prior customer service experience, excellent telephone manners, and strong IT skills (Outlook,