Temporary Office Administrator - Customer Care Pro

Optima Recruitment; England; On-site; GBP 17,000 - 19,000; Full time

Job summary

Optima Recruitment Limited is seeking a confident Temporary Administrator to support a busy office for a six-week booking. The role focuses on customer service and administration, involving handling confidential information and routine office and accounts tasks.

You will contact customers by telephone, print and post invoices, take card payments securely, and generate statements. Basic Word/Excel skills and data protection awareness are required.

Qualifications

• Experience in customer service or administration.
• Ability to handle confidential information accurately.
• Comfortable speaking with customers over the telephone.

Responsibilities

• Provide professional and helpful customer service.
• Print and post customer invoices.
• Take card payments securely over the telephone.
• Generate and send chase letters and customer statements.
• Provide customers with copy invoices and other requested documentation.
• Respond to general customer queries clearly and professionally.
• Complete general office and administrative tasks as required.
• Use basic Word and Excel as part of day-to-day administration.
• Maintain a professional approach when handling customer and financial information.

Skills

Customer experience

Telephone manner

Attention to detail

Confidentiality

Education

GCSE-level Maths & English

Tools

Microsoft Word

Microsoft Excel

Job description

Optima Recruitment Limited is seeking a confident Temporary Administrator to support a busy office for a six-week booking. The role focuses on customer service and administration, involving handling confidential information and routine office and accounts tasks.

You will contact customers by telephone, print and post invoices, take card payments securely, and generate statements. Basic Word/Excel skills and data protection awareness are required.