Customer-Driven Admin Pro - Temp-to-Perm

Interaction Recruitment Group; Rochester; On-site; GBP 23,000 - 28,000; Full time

Job summary

Interaction Recruitment Group is recruiting for an Administrator to join our Rochester team on a temporary to permanent basis. The role involves handling customer queries, processing orders, preparing quotes, and providing general administrative support.

Hours are Monday to Friday, 09:00 - 17:00, with a salary of £25,000 per annum. The successful candidate will have excellent telephone manner, strong communication skills, and good Excel abilities to manage a busy workload.

Qualifications

• Previous administration experience.
• Excellent telephone manner.
• Strong customer service and communication skills.
• Good attention to detail and organisational skills.
• Proficiency in Microsoft Excel.
• Ability to manage multiple tasks and prioritise workload.
• Professional and proactive approach.
• Confidence to deal with both customers and employees.

Responsibilities

• Handling incoming customer calls and enquiries professionally.
• Processing customer orders and queries.
• Preparing and sending quotes.
• Ordering and managing stock.
• Using Excel for day-to-day administrative tasks and record keeping.
• Dealing with employee queries.
• Managing holiday requests and related administration.
• Providing general administrative support to the team.

Skills

Administration experience

Excellent telephone manner

Customer service

Attention to detail

Microsoft Excel

Multitasking

Proactive approach

Professional communication

Job description

Interaction Recruitment Group is recruiting for an Administrator to join our Rochester team on a temporary to permanent basis. The role involves handling customer queries, processing orders, preparing quotes, and providing general administrative support.

Hours are Monday to Friday, 09:00 - 17:00, with a salary of £25,000 per annum. The successful candidate will have excellent telephone manner, strong communication skills, and good Excel abilities to manage a busy workload.