Customer Service Administrator - Temp to June 2026

Impact Recruitment; Raunds; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Overtime pay available

Job summary

Impact Recruitment is seeking a Customer Service Administrator in Raunds for a long-term temporary role with full-time hours. The position offers £12.85 per hour, rising to £13.95 after 12 weeks, with overtime pay available.

The ideal candidate will have office-based customer service experience and a confident telephone manner, with availability to start immediately. This role is described as a temporary assignment with potential for future permanent opportunities and requires strong

Qualifications

• Experience in customer service, preferably in an office setting.
• Strong telephone manner and professional communication.
• Able to follow procedures and log information accurately.
• Proficient IT skills including Outlook, Excel and Word.

Responsibilities

• Handle enquiries from internal customers by phone and email.
• Log issues and support problem resolution.
• Follow procedures to resolve customer issues and update systems.
• Carry out general administrative tasks and send emails.

Skills

Communication

Administration

Problem solving

Calm under pressure

Initiative

Flexibility

Tools

Outlook

Excel

Word

Job description

Impact Recruitment is seeking a Customer Service Administrator in Raunds for a long-term temporary role with full-time hours. The position offers £12.85 per hour, rising to £13.95 after 12 weeks, with overtime pay available.

The ideal candidate will have office-based customer service experience and a confident telephone manner, with availability to start immediately. This role is described as a temporary assignment with potential for future permanent opportunities and requires strong