Customer Service Adminstrator

Rapier Employment Limited; Worksop; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent position possible

Job summary

Rapier Employment Limited is seeking a Customer Service Administrator for a temporary, full-time role in Worksop. The position pays £13.13 per hour with a potential to become permanent for the right candidate.

You will handle customer enquiries by phone, input data into systems, and generate timely reports. The successful candidate will have at least two years of admin experience, be proficient with Microsoft Office, and possess strong organisational and communication skills.

Qualifications

• At least two years admin experience required.
• Confident on the phone and with customer enquiries.
• Proficient in inputting data into systems.
• Generating accurate and timely reports.
• Well organised with good numerical and IT skills.
• Must be able to work as part of a team.

Responsibilities

• Handle customer enquiries by phone
• Input information into systems
• Produce timely, accurate reports
• Work within a supportive team to maintain daily operations

Skills

Admin experience

Phone etiquette

Microsoft Office

Data entry

Report generation

Organisational skills

Teamwork

Numerical skills

Tools

Microsoft Office

Job description

This Customer Service Administrator role in Worksop offers £13.13 per hour on a full-time, temporary basis, with the possibility of becoming permanent for the right person. Working any five of seven days across rotating shifts between 06:00 and 18:00, averaging 37.50 hours weekly, the postholder handles customer enquiries by phone while inputting information into systems and producing timely, accurate reports. Candidates need at least two years of administrative experience, confidence with Microsoft packages, strong organisational abilities, and a professional telephone manner. Own transport is preferred, though reliable routes to the site are acceptable. The successful applicant works closely within a supportive group to maintain smooth daily operations.

SALARY AND BENEFITS

• £13.13ph
• Working Hours: working any 5 of 7 days.
• 06:00 -14:00 / 08:00 -16:00 / 10:00 - 18:00 with an average of 37.50 hours as an average working week.

ROLE INFORMATION

Rapier Employment have an opportunity for an Administrator for our client based in Worksop. The role is temporary but with an option to be permanent for the right candidate.

SKILLS

• At least two years admin experience is essential.
• Own transport is preferable or able to get to site.
• Efficient with inputting data on to systems.
• Generating accurate and timely reports.
• Confident manner on the phone as you will be speaking to customers.
• Work effectively as part of a team.
• Knowledge of Microsoft Packages.
• Well Organised and capable of managing tasks.
• Good Numerical and IT Skills.

For this role YOU will ideally be based within a 30-minute commute of Worksop.