Customer Service Administrator

Haughey Recruitment; Cookstown; On-site; GBP 20,000 - 25,000; Full time

Job summary

A renowned recruitment agency is seeking a highly organized Customer Service Administrator in Cookstown. This role involves processing customer orders with accuracy, collaborating with various departments, and providing excellent customer support. The ideal candidate will have 1-2 years of experience, strong attention to detail, and proficiency in Microsoft Office. This position offers 31 days of holidays, health care, and learning opportunities.

Benefits

31 days of holidays

Free parking

Health Care

Exceptional Team Support and training

Learning and Development opportunities

Extra holidays for length of service

Qualifications

• 1-2 years of experience in a similar role.
• Ability to work well in a busy team environment.
• Strong attention to detail.
• Proficient in the use of data systems for processing orders.

Responsibilities

• Manage the efficient processing of orders to customer requirements.
• Collaborate with departments to fulfill customer’s orders.
• Keep customers informed about order status.
• Ensure prompt responses to customer enquiries.
• Prepare product quotations and pricing.

Skills

Attention to detail

Multitasking

Communication skills

Organizational abilities

Tools

Microsoft Office

Job description

Job role: Customer Service Administrator in Cookstown Our client are an employer of choice in the Cookstown area and are currently recruiting a Customer Service Administrator to join their team. The successful candidate will be a highly organised individual with excellent communication skills and great attention to detail. In order to attract the best talent our client offer -

• Holidays – 31 days
• Free parking
• Health Care
• Exceptional Team Support and training
• Learning and Development opportunities
• Extra holidays for length of service

Responsibilities include

• Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency
• Collaborate with the relevant departments to ensure customer’s orders are fulfilled totheir requirements
• Keep customers informed about the status and progress of their orders were required
• Ensure prompt and courteous responses to customer enquiries and concerns
• Preparing product quotations and pricing for customers
• Building a product / service knowledge on business offerings and match customer need with business needs

Essential Skills and Criteria

• 1-2 year’s experience in a similar role
• Ability to work well in a busy team environment
• Strong attention to detail
• Multitasking skills and good organisational abilities
• Proficient in the use of Microsoft Office Packages
• Experience with data system and processing orders
• Clear written and oral communication skillsExcellent interpersonal skills and the ability to interpret information
• Ability to work calmly under high-stress situations

For more information on this Customer Service Administrator position contact Garrett Haughey on 02887440033