Customer Service Administrator

Interaction Recruitment; England; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading recruitment agency is seeking a dynamic Customer Service Administrator in Markfield, Leicestershire. Responsibilities include responding to customer inquiries, providing exceptional service, order processing, and effective communication. Ideal candidates will have previous customer service experience, the ability to multitask, and a proactive attitude. This full-time position offers a salary ranging from £25,000 to £26,000 per annum, with fantastic career growth opportunities.

Qualifications

• Previous customer service or administration experience is ESSENTIAL.
• Ability to multitask within a fast paced environment with high attention to detail.
• An enthusiastic and dynamic personality with a highly proactive attitude.

Responsibilities

• Respond to Customer enquiries efficiently and accurately.
• Provide an elevated level of exceptional customer service.
• Handle sales order processing including pricing and shipment dates.
• Liaise with customers via telephone, email, and face to face.
• Prioritise workload and multitask within a busy office environment.
• Coordinate and monitor invoice queries.

Skills

Customer service experience

Multitasking ability

Attention to detail

Dynamic personality

Job description

Overview

Customer Service Administrator

Full-Time Permanent

Hours: Monday to Fridays 8.30am to 5.00pm / EARLY FINISH FRIDAYS!

Basic Salary: £25,000.00 to £26,000.00 Per Annum Depending on Experience

Location: Markfield, Leicestershire!

Fantastic career growth and progression opportunities

Our very well-established client is looking for a highly dynamic and enthusiastic Customer Service Administrator to join their team as a Customer Service Administrator and help and support the Customer Service team on a day to day basis. As a Customer Service Administrator, you will act as a core team player and assist with the daily Customer Service and Administrations tasks within a fast-paced environment.

Responsibilities

• Respond to Customer enquiries efficiently and accurately within a timely manner.
• Natural ability in providing an elevated level of exceptional customer service as a Customer Service Administrator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with customers both via telephone, email and face to face
• Prioritising your own workload and multitask within a busy office based environment as a Customer Service Administrator
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Services.
• Under take other ad hoc duties and responsibilities for assigned by your manager

Qualifications

• Previous customer service or administration experience is ESSENTIAL
• Ability to multitask within a fast paced environment with high attention to detail
• An enthusiastic and dynamic personality with a highly proactive attitude.
• A natural ability to instantly develop a conversational relationship

Interviews: to be held ASAP

INDLEI