Customer Service Administrator

Sammons Group; Alton; On-site; GBP 32,801,000 - 33,269,000; Full time

Benefits offered by this job

On-site parking

Full training and support provided

Potential permanent position

Job summary

Sammons Group is seeking a Customer Service Administrator to join the Alton team. This entry-level position offers full training and the chance to gain experience in customer service and administration within an office-based setting.

The role runs Monday to Friday, 9am–5pm, with a starting hourly rate of £12.21 and a view to permanence. You will handle inquiries, maintain records and support the wider team with a friendly, professional approach.

Qualifications

• Previous office or customer service experience is beneficial but not essential.
• Good communication skills and a confident telephone manner.
• Comfortable using computers and learning new systems.
• Good attention to detail and organisational skills.
• Reliable, hardworking and keen to learn.
• A positive, outgoing personality and willingness to get involved.
• Full UK driving licence and access to a vehicle required due to the location of the role.

Responsibilities

• Providing general administrative support to the team
• Responding to customer enquiries by phone and email
• Updating and maintaining accurate records
• Processing information and completing general data entry
• Assisting with day-to-day office tasks
• Supporting colleagues across the wider team as required
• Providing a friendly and professional service to customers

Job description

• Job Title: Customer Service Administrator
• Contract Type: Temporary
• Location: Alton, Hampshire
• Job Base: Office based
• Reference: V-135610
• Contact Phone: [phone]
• Job Published: 25/09/2026 17:18

Job Description

Customer Service Administrator

Are you looking to start your career in administration and enjoy working with people? We’re looking for an enthusiastic and personable Customer Service Administrator to join a friendly team based in Alton.

This is an entry-level opportunity offering full training and the chance to build experience across customer service and administration. We’re looking for someone with a positive attitude, good communication skills and a genuine willingness to learn.

What’s On Offer

• Monday to Friday, 9am – 5pm
• £12.21 per hour
• Ongoing temporary position with the opportunity to become permanent
• On-site parking
• Full training and support provided
• The opportunity to develop your customer service and administration skills

Key Responsibilities

• Providing general administrative support to the team
• Responding to customer enquiries by phone and email
• Updating and maintaining accurate records
• Processing information and completing general data entry
• Assisting with day-to-day office tasks
• Supporting colleagues across the wider team as required
• Providing a friendly and professional service to customers

Skills & Experience

• Previous office or customer service experience is beneficial but not essential
• Good communication skills and a confident telephone manner
• Comfortable using computers and learning new systems
• Good attention to detail and organisational skills
• Reliable, hardworking and keen to learn
• A positive, outgoing personality and willingness to get involved
• Full UK driving licence and access to a vehicle required due to the location of the role

Our Ideal Candidate

We’re looking for someone who is bright, enthusiastic and naturally personable, with the confidence to speak to customers and work as part of a team. Whether you have previous office experience or are looking for your first step into administration, your attitude, reliability and willingness to learn are what matter most.

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.