Customer Service & Admin Specialist - Temp to Perm (Swindon)

911 Staffing Ltd; Stratton St. Margaret; On-site; GBP 24,000 - 32,000; Full time

Job summary

911 Staffing Ltd. is recruiting a Customer Service Administrator for a Swindon-based office. The role is temporary to permanent, working Monday to Friday, 9:00 to 17:30, with an annual salary of £27,936.

You will provide high-quality administrative support and deliver excellent customer service to key clients and external partners, supporting the Customer Service/Planning team in day-to-day tasks.

Qualifications

• Excellent attention to detail.
• Strong numeracy and literacy skills.
• Good time management and ability to meet deadlines.
• Ability to prioritise, work independently and meet targets.
• Good interpersonal skills and customer service focus.

Responsibilities

• Invoice preparation, data checks & validation.
• Raising & reconciling weekly invoices.
• Process cancellations & postponements.
• KPI management.
• Creating customer reports.
• Preparing driver packs and supporting the Customer Service function.

Skills

Attention to detail

Numeracy

Literacy

Time management

Prioritisation

Interpersonal skills

Customer service

Tools

Excel

MS Office

Job description

911 Staffing Ltd. is recruiting a Customer Service Administrator for a Swindon-based office. The role is temporary to permanent, working Monday to Friday, 9:00 to 17:30, with an annual salary of £27,936.

You will provide high-quality administrative support and deliver excellent customer service to key clients and external partners, supporting the Customer Service/Planning team in day-to-day tasks.