Customer Service & Office Admin Specialist

Recruitment Helpline; Swanmore; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Casual dress

Company events

Company pension

Employee discount

Free parking

Gym membership

On-site parking

Job summary

Recruitment Helpline is seeking a friendly Customer Service Administrator in Swanmore, Hampshire. This 40-hour-per-week, office-based role involves answering customer enquiries, assisting daily administration and keeping records accurate.

You will work closely with colleagues to ensure smooth operations, provide excellent service, and follow company procedures. Training is provided to build product knowledge and problem-solving skills.

Qualifications

• Experience in customer service or office-based role.
• Clear and professional communication, both verbal and written.
• Reliable, organized and detail-oriented with a practical approach to problems.
• Full training provided to learn company processes.

Responsibilities

• Handle customer enquiries by phone and email in a professional and helpful manner.
• Support the team with general administration and daily office tasks.
• Update records and systems accurately.
• Assist customers with queries, updates and follow-up information.

Skills

Customer service

Administration

Outlook

Attention to detail

Communication

Teamwork

Organised

Tools

Outlook

Database systems

Job description

Recruitment Helpline is seeking a friendly Customer Service Administrator in Swanmore, Hampshire. This 40-hour-per-week, office-based role involves answering customer enquiries, assisting daily administration and keeping records accurate.

You will work closely with colleagues to ensure smooth operations, provide excellent service, and follow company procedures. Training is provided to build product knowledge and problem-solving skills.