Customer Service & Admin Officer – One Stop Shop

The Methodist Church in Britain; Willenhall; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave 34 days

LGPS

Life cover

Personal development

Free car parking

Discounted shopping

Gym memberships

Wellbeing hub

Job summary

Halton Borough Council’s Halton Direct Link One Stop Shop is seeking an officer to help run the face-to-face shop. The role covers admin, reception and customer service, supporting day-to-day running across a range of tasks and working as part of a small team on a 37-hour week.

Candidates with front-line customer experience, strong keyboard skills and good Microsoft Office proficiency will fit in. The position offers generous annual leave and development opportunities within the Local Government

Qualifications

• Experience in face-to-face or telephone customer service.
• Ability to work as part of a team on a 37-hour week.

Responsibilities

• Support the day-to-day running of the One Stop Shop.
• Carry out admin duties.
• Perform reception duties.
• Provide customer service across a variety of tasks.

Skills

Customer service

Face-to-face interaction

Teamwork

Keyboard skills

Tools

Microsoft Office

Job description

Halton Borough Council’s Halton Direct Link One Stop Shop is seeking an officer to help run the face-to-face shop. The role covers admin, reception and customer service, supporting day-to-day running across a range of tasks and working as part of a small team on a 37-hour week.

Candidates with front-line customer experience, strong keyboard skills and good Microsoft Office proficiency will fit in. The position offers generous annual leave and development opportunities within the Local Government