Family Hub Admin & Front Desk (20h)

Halton; Liverpool City Region; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday 34 days + bank holidays

LGPS pension scheme

Life cover

Personal development

Free car parking

Benefits platform

Job summary

Halton Borough Council is seeking a permanent Administration Officer to join our busy Family Hubs across Halton, delivering high-quality administrative support and a welcoming environment for families. You will be the first point of contact, schedule appointments, manage invoices, and help maintain health, safety and security standards.

The role is 20 hours weekly: Wednesdays 12:30-5:00, Thursdays and Fridays 8:45-5:00.

Qualifications

• Maths and English GCSE qualifications required.
• Experience using IT systems including Microsoft Office.
• Strong customer service and communication skills essential.

Responsibilities

• Be the first point of contact for parents, children, carers and visiting professionals, creating a warm and inclusive environment.
• Coordinate and schedule appointments, room bookings, training courses and multi-agency meetings.
• Process purchase orders, handle invoice receipts, manage petty cash and reconcile statements.
• Monitor building maintenance, report hazards and help ensure health, safety and security standards.

Skills

Customer service

Reception experience

Communication skills

Education

Maths GCSE

English GCSE

Tools

Microsoft Office

Job description

Halton Borough Council is seeking a permanent Administration Officer to join our busy Family Hubs across Halton, delivering high-quality administrative support and a welcoming environment for families. You will be the first point of contact, schedule appointments, manage invoices, and help maintain health, safety and security standards.

The role is 20 hours weekly: Wednesdays 12:30-5:00, Thursdays and Fridays 8:45-5:00.