Customer Sales Manager

Care UK; Sutton Coldfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care provider is looking for a Customer Sales Manager for their Harcourt Gardens care home in Harrogate. This role involves driving sales, meeting targets, and building community relationships. Ideal candidates are self-motivated, customer-oriented, and skilled in collaborating with teams. The organization offers a competitive salary and comprehensive benefits. Join a dynamic team dedicated to providing outstanding care, and make a lasting impact on residents' lives.

Benefits

Competitive salary

Comprehensive benefits package

Supportive work environment

Qualifications

• Flexible and enthusiastic with the ability to adapt to changing business needs.
• Able to keep track of and progress multiple priorities effectively.
• Strong emphasis on customer service and teamwork.

Responsibilities

• Drive sales and support the care home to achieve sales targets.
• Work flexibly to provide exceptional customer experience.
• Promote the care home and drive enquiries through community events.
• Monitor competitor landscape to maintain competitive advantage.

Skills

Self-motivated

Customer service mindset

Highly organised

Collaborative

Job description

Overview

We have an exciting new role for a Customer Sales Manager based at Harcourt Gardens care home in Harrogate. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care. Care UK is an award‑winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

Responsibilities

• Drive sales and support the care home to achieve its sales targets, with a primary focus on self‑funded customers.
• Work flexibly to meet business needs, including evenings and weekends, to provide an exceptional customer experience for each sales enquiry.
• Achieve set targets for resident occupancy, associated self‑pay mix and average weekly fee.
• Promote the care home via strong community relationships and drive enquiries through events, sponsorship and PR.
• Communicate accurate information to prospective clients regarding the facilities, care expertise, service and prices.
• Understand and monitor the competitor landscape to ensure the home maintains its competitive advantage and identify gaps in the local market.
• Identify potential business and marketing opportunities within the local catchment area.
• Work closely with the Home Manager and Head of Departments.
• Ensure all daily, weekly and monthly required reports are completed accurately and on time.

Qualifications

• Self‑motivated, flexible and enthusiastic.
• Works collaboratively with others, always sharing ideas and information.
• Highly organised, able to keep track of and progress multiple priorities at any one time.
• A customer service mindset.

Benefits

• Be part of a dynamic and growing organisation dedicated to providing outstanding care.
• Collaborate with a diverse and talented team in a supportive and inclusive environment.
• Enjoy a competitive salary and comprehensive benefits package.
• Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

Why Join Care UK?

We are committed to recruiting diverse, talented people who share our passion for helping others. We see the potential in everyone. If you’re ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!