Customer Sales Advisor

Halfords; Frome; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in the UK is seeking a Customer Sales Advisor for a part-time role in Frome. Ideal candidates will have experience in customer service, preferably in a retail environment, and a proactive attitude towards customer needs. The position offers comprehensive training and a range of benefits including employee discounts, a pension scheme, and wellness support. Join a growing team dedicated to enhancing customer experiences and product knowledge.

Benefits

Store discount of 25% on most products

Employee discount of up to 50% at Autocentre

Discounts on breakdown cover and groceries

Employee wellness programme

Life Assurance

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Problem-solving skills and availability to work on a rota basis.

Responsibilities

• Assist customers with their needs and provide exceptional service.
• Learn how to demonstrate and explain products and fitting services.
• Engage in training to develop career skills.

Skills

Customer service delivery

Proactive customer support

Problem solving

Sales target achievement

Job description

Customer Sales Advisor

• Job no: 562613
• Work type: Part time, 20 hours per week
• Site: Frome
• Categories: Retail Colleagues
• Location: Somerset
• Salary: £10.00 - £12.21 per hour
• Business Area: Retail
• Age 21+ £12.21 per hour
• Under 21 £10.00 per hour

Got a knack with customers?

Ideally, you already have Retail sales experience but if you've worked in another customer focused sales environment, we're likely to be a great fit for each other.

You're already a legend at quick and efficient working, and we'll give you the product knowledge and skills training you need to wow every customer. You'll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.

To be successful in this role you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.