Customer Projects Executive

Workforce Staffing Ltd; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading staffing solution company in the United Kingdom is seeking a Customer Projects Executive to support and deliver commercial projects. The ideal candidate is organized, detail-oriented, and possesses strong communication skills. You will engage with stakeholders, manage project tracking, and contribute to sales growth in a fast-paced environment. This role requires proficiency in Excel and an ability to manage multiple deadlines. Join a friendly team committed to innovation and personal development.

Benefits

Friendly and inclusive culture

Varied role with continuous improvement opportunities

Contribution to business growth

Qualifications

• Experience in project support, customer service, coordination or as an Executive Assistant.
• Understanding of project management principles.
• Experience in foodservice, FMCG or a similar operational environment is desirable.

Responsibilities

• Leading and supporting customer facing commercial projects.
• Preparing professional briefing documents for projects.
• Managing and updating the Commercial Project Tracker.
• Identifying opportunities to improve processes.
• Ensuring project delivery aligns with expectations.

Skills

Strong administration and IT skills

Excellent communication and stakeholder management skills

Ability to manage multiple deadlines

Detail oriented approach

Strong problem-solving skills

Tools

Excel

Job description

Customer Projects Executive

Full time, 40 hours per week | Up to £30,000 per annum

Are you an organised, commercially minded professional who enjoys delivering projects, working collaboratively across teams, and bringing ideas to life for customers? This Customer Projects Executive role offers an exciting opportunity to join a fast paced, friendly, and ambitious business operating nationally within the foodservice and FMCG space. This role sits at the heart of customer engagement, commercial activity, and project delivery. You will play a key part in supporting product sourcing, menu changes, range reviews, tenders, launches and customer specific initiatives that contribute directly to sales and margin growth.

What you will be doing

• Project Delivery - Leading and supporting customer facing commercial projects including range reviews, menu changes, category management initiatives and product sourcing.
• Customer & Sales Engagement - Preparing professional briefing documents ensuring all project requirements are implemented in line with business objectives.
• Project Tracking & Administration - Managing and updating the Commercial Project Tracker to ensure all activity is recorded, monitored and progressed.
• Process Improvement & Reporting - Identifying opportunities to improve processes.
• Ensure project delivery aligns with commercial and quality expectations.
• Key point of contact for stakeholders, ensuring clear communication and alignment.
• Coordinating meetings, reporting updates and ensuring timely completion of tasks.
• Track accurate data for performance reporting, to include conversion rates/margin.
• Providing cover for the Customer Projects Manager during absence.

What you will bring

• Strong administration and IT skills, including proficiency with Excel.
• Excellent communication and stakeholder management skills.
• Experience in project support, customer service, coordination or as an Executive Assistant.
• Ability to manage multiple deadlines and priorities within a fast-paced environment.
• Detail oriented approach, strong problem-solving skills, confidence working autonomously.
• Experience in foodservice, FMCG or a similar operational environment. (Desirable)
• Understanding of project management principles and experience supporting large scale projects or events. (Desirable)

Why apply?

• Join a business with strong values and a friendly, inclusive culture.
• Work in a varied, commercially focused role where no two days are the same.
• Play a key part in customer engagement and contribute directly to business growth.
• Be part of a team that encourages new ideas, continuous improvement and personal development.

How to Apply:

Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road! Or simply call or email on: P: (phone number removed) M: (phone number removed) E