Customer & Operations Administrator

DP World; Southampton; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

DP World in the UK is seeking a Customer Service Administrator on a 12-month contract to provide comprehensive administrative support within the Commercial Team in Southampton. The role operates 9am–5.30pm with a hybrid working model.

Responsibilities include calendar management, communications, reporting, and liaising with internal departments to resolve operational issues. The successful candidate will have proven experience in team administrative support, excellent communication, strong

Qualifications

• Experience providing administrative support to senior teams.
• Proficient in MS Word, Excel, PowerPoint and Outlook.
• Strong written and verbal communication skills.
• Excellent organisational and time-management abilities.
• Ability to multitask and prioritise effectively.

Responsibilities

• Provide administrative support to senior management.
• Coordinate calendars, responses, events and logistics for meetings.
• Prepare correspondence, presentations and reports.
• Organise and maintain department SharePoint folders.
• Assist teams with customer inquiries.
• Liaise with internal departments to resolve issues.
• Monitor and manage team email inboxes.
• Support general administrative duties.
• Manage procurement and invoicing responsibilities.
• Assist in developing and improving SOPs for services/products.
• Perform ad hoc duties as needed.

Skills

Administrative support

Microsoft Office

Communication skills

Organisational skills

Time management

Teamwork

Independent working

Tools

Microsoft Office Suite

Job description

DP World in the UK is seeking a Customer Service Administrator on a 12-month contract to provide comprehensive administrative support within the Commercial Team in Southampton. The role operates 9am–5.30pm with a hybrid working model.

Responsibilities include calendar management, communications, reporting, and liaising with internal departments to resolve operational issues. The successful candidate will have proven experience in team administrative support, excellent communication, strong