Business Administration Apprentice

DP World; Southampton; On-site; GBP 11,000 - 18,000; Part time

Job summary

DP World in the UK is recruiting for a Business Administration Apprenticeship within CNS. You’ll gain hands-on experience supporting the Commercial team with admin tasks across Sales, Account Management, and Executive functions, while learning CRM usage in a fast-paced trade and logistics environment.

Based in Southampton, the role involves handling customer enquiries, coordinating meetings, diary management, travel bookings, and data maintenance across systems.

Qualifications

• GCSEs A-C including Maths and English.
• Proficient with Microsoft Word, PowerPoint and learning Excel.
• Strong written and verbal communication skills.

Responsibilities

• Be the first point of contact for customer enquiries via email and phone.
• Support Account Management with admin tasks, CRM updates and meeting coordination.
• Assist with diary management, travel booking and document preparation.
• Help organise meetings, events and internal communications.
• Maintain data accuracy across systems and support wider commercial functions.
• Collaborate with Sales Administrator to provide cover as needed.

Skills

Communication skills

Team collaboration

Customer service mindset

Education

GCSEs A-C including Maths and English

Tools

CRM tools

MS Office (Word, PowerPoint, Excel)

Job description

DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers . A n excellent opportunity has opened within CNS for an Business Administration Apprenticeship

This role supports the CNS Commercial team with admin tasks across Sales, Account Management, and Executive functions. You’ll gain hands-on experience in business communication, coordination and using CRM tools in a fast-paced trade and logistics environment.

Location: Southampton

How you will contribute:

• Be the first point of contact for customer enquiries via the Commercial inbox and phone.
• Support the Account Management team with admin tasks, CRM updates and meeting coordination.
• Assist with diary management, travel booking and document preparation.
• Help organise meetings, events and internal communications.
• Maintain data accuracy across systems and support wider commercial functions as needed.
• Work alongside the Sales Administrator to provide support and cover as required.

What you will bring:

• Minimum 5 GCSE passes at Grades A-C, including Maths and English
• Comfortable using Microsoft applications including word, PowerPoint and learning excel
• Good communication skills both written and oral

Able to work on ones own initiative NOTE: All of our roles are subject to the below:

• Eligibility to work in the UK.
• A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads.
• No unspent criminal convictions.
• Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing.
• We may close our roles early, depending on the number of applications received.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

Job Info

• Job Identification 20722
• Locations Southampton, Hampshire, United Kingdom