Business Admin Apprentice - Commercial Support & CRM

DP World; Southampton; On-site; GBP 11,000 - 18,000; Part time

Job summary

DP World in the UK is recruiting for a Business Administration Apprenticeship within CNS. You’ll gain hands-on experience supporting the Commercial team with admin tasks across Sales, Account Management, and Executive functions, while learning CRM usage in a fast-paced trade and logistics environment.

Based in Southampton, the role involves handling customer enquiries, coordinating meetings, diary management, travel bookings, and data maintenance across systems.

Qualifications

• GCSEs A-C including Maths and English.
• Proficient with Microsoft Word, PowerPoint and learning Excel.
• Strong written and verbal communication skills.

Responsibilities

• Be the first point of contact for customer enquiries via email and phone.
• Support Account Management with admin tasks, CRM updates and meeting coordination.
• Assist with diary management, travel booking and document preparation.
• Help organise meetings, events and internal communications.
• Maintain data accuracy across systems and support wider commercial functions.
• Collaborate with Sales Administrator to provide cover as needed.

Skills

Communication skills

Team collaboration

Customer service mindset

Education

GCSEs A-C including Maths and English

Tools

CRM tools

MS Office (Word, PowerPoint, Excel)

Job description

DP World in the UK is recruiting for a Business Administration Apprenticeship within CNS. You’ll gain hands-on experience supporting the Commercial team with admin tasks across Sales, Account Management, and Executive functions, while learning CRM usage in a fast-paced trade and logistics environment.

Based in Southampton, the role involves handling customer enquiries, coordinating meetings, diary management, travel bookings, and data maintenance across systems.