Billing & Invoicing Specialist (12-Month Contract)

DP World; Southampton; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

DP World Southampton is seeking a Commercial & Billing Administrator on a 12-month FTC to be the first point of contact for customer invoice queries. You will reconcile billing tasks, support daily commercial billing activities, and set up new customers on finance and billing systems.

You will work closely with CNS and DP World teams to ensure accurate, on-time invoicing and a high level of customer service, while gaining exposure to supply chain operations in a global logistics environment.

Qualifications

• 5 GCSEs A-C including Maths and English or equivalent preferred.
• Experience in a customer service or account management.
• Experience using a range Microsoft Office products.
• Previous experience in freight industry.

Responsibilities

• Manage the CNS invoice query process.
• Resolve customer invoice and credit note queries liaising with CNS and DP World teams.
• Manage and set up new customers on finance, CRM and billing systems.
• Provide support for daily commercial billing activities.
• Provide admin support for new and existing customers ensuring services subscribed to are accurate for their business and role within the community.
• Complete reconciliation tasks for credit and recharge during billing cycles.
• Have a working understanding of CNS and business partner charging models and initiatives.
• As the point of contact for invoice queries from internal and external parties through email and phone.

Skills

Self-motivated

Well organised

Written communication

Verbal communication

Attention to detail

Education

GCSEs A-C incl Maths & English

Tools

Microsoft Office

Job description

DP World Southampton is seeking a Commercial & Billing Administrator on a 12-month FTC to be the first point of contact for customer invoice queries. You will reconcile billing tasks, support daily commercial billing activities, and set up new customers on finance and billing systems.

You will work closely with CNS and DP World teams to ensure accurate, on-time invoicing and a high level of customer service, while gaining exposure to supply chain operations in a global logistics environment.