Customer Logistics Manager

ARM LIMITED; Witney; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global leader in aerospace innovation is seeking a Customer Logistics Manager to coordinate operations within the Material Management Division. The successful candidate will develop relationships with supply chain partners, ensure effective communication, and safeguard the company's commercial position. Required qualifications include strong analytical skills, the ability to manage multiple tasks, and proficiency in Microsoft Office and Google Workspace. This position offers the opportunity to be a key contact in ensuring customer satisfaction and operational success.

Qualifications

• Customer-centric mindset ensuring the customer's viewpoint remains the highest.
• Able to organise time and resources effectively to achieve goals.
• Proficient in analytical and problem-solving skills.
• Ability to work independently and handle multiple tasks.
• Positive, self-motivated, enthusiastic and flexible.

Responsibilities

• Develop and improve relationships with Supply Chain Partners and Customers.
• Act as the main contact for all supplier and customer inquiries.
• Ensure authorisation of business transactions under Company Policy.

Skills

Customer-centric mindset

Analytical skills

Problem-solving skills

Team player

Time management

Tools

Microsoft Office

Google Workspace

Job description

ARM have an exciting opportunity for a Customer Logistics Manager to join a global leader in aerospace innovation. You will be to coordinate the operation of a product area within the Material Management Division as specified by the Team Leader.

Responsibilities

• Develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.
• Develop and maintain a teamwork approach to working with colleagues.
• Demonstrate appropriate Commercial awareness in all business activities ensuring that AHUK’s commercial position is adequately safeguarded at all times.
• Recognise potential new business opportunities and highlight such opportunities to Senior Management.
• Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.
• Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally.

Qualifications

• Customer-centric mindset, ensuring the customer’s viewpoint remains the highest.
• Able to organise time and resources effectively to achieve goals and objectives.
• Proficient in analytical and problem solving skills.
• Ability to work independently and handle multiple tasks.
• Proficient in both Microsoft Office and Google Workspace.
• Ability to unite and involve as a team; or a team player.
• Positive, self‑motivated, enthusiastic and flexible.