Customer Growth & Occupancy Specialist

Barchester Healthcare; Boroughbridge; On-site; GBP 28,000 - 45,000; Full time

Benefits offered by this job

Attractive salary

Competitive commission structure

Retail and leisure discounts

Wellbeing support (Best Doctors)

Career progression opportunities

Job summary

Barchester Healthcare is recruiting a Customer Relationship Manager to join our prestigious care home team in Boroughbridge. You will deliver a full range of sales and marketing approaches to drive occupancy, manage enquiries, and develop the digital profile of the home while networking with the local community.

We are a leading care provider with strong quality ratings, offering an attractive salary with a competitive commission structure and wellbeing support.

Qualifications

• Sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM.
• Self-motivated, target driven with strong interpersonal skills.

Responsibilities

• Manage enquiries to improve conversion rates and occupancy targets.
• Engage with local community to raise the home profile and generate enquiries.
• Support local marketing activities to generate enquiries and drive conversions.
• Identify opportunities to improve sales and marketing performance.
• Represent the home in a friendly, professional manner.
• Talk to potential residents and provide welcoming tours.

Skills

Sales experience

CRM data analysis

Interpersonal skills

Self-motivated

Target driven

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

Barchester Healthcare is recruiting a Customer Relationship Manager to join our prestigious care home team in Boroughbridge. You will deliver a full range of sales and marketing approaches to drive occupancy, manage enquiries, and develop the digital profile of the home while networking with the local community.

We are a leading care provider with strong quality ratings, offering an attractive salary with a competitive commission structure and wellbeing support.