Customer-Focused Security Officer — Store Safety & Service

Mitie Group; Warrington; In loco; GBP 15.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

£13.58 per hour

Guaranteed 40+ hours per week

20% colleague discount (after a qualifi

Company-funded SIA licence renewal

Share Incentive Plan

Descrizione del lavoro

Marks & Spencer in Warrington is seeking a Security Officer to help create a safe, welcoming store environment for customers and colleagues. You will be a visible presence, lead with professionalism and protect people, products and the store.

The role emphasizes customer service, incident response, loss prevention and using store tech including mobile reporting and body-worn cameras. You will stay calm under pressure, work as part of a team and adapt to a fast-moving retail setting.

Competenze

• Previous security experience preferred.
• A valid SIA licence desirable, though not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Mansioni

• Maintain a safe, welcoming store environment for customers and colleagues.
• Prevent loss, respond to incidents, and identify shop risks.
• Support safe ways of working and incident management.
• Use store technology and body-worn cameras to assist operations.
• Stay calm under pressure and act professionally at all times.
• Work closely with colleagues to maintain high standards.
• Adapt quickly to changing situations in a fast-paced retail environment.

Conoscenze

Customer service

Communication

Calm under pressure

Team player

Adaptability

Descrizione del lavoro

Marks & Spencer in Warrington is seeking a Security Officer to help create a safe, welcoming store environment for customers and colleagues. You will be a visible presence, lead with professionalism and protect people, products and the store.

The role emphasizes customer service, incident response, loss prevention and using store tech including mobile reporting and body-worn cameras. You will stay calm under pressure, work as part of a team and adapt to a fast-moving retail setting.