Customer-Focused Sales Support Coordinator

First Recruitment Services Ltd.; Burgess Hill; On-site; GBP 21,000 - 27,000; Full time

Job summary

First Recruitment Services Ltd. is seeking a motivated Sales Support Co-ordinator in Burgess Hill, UK. This role provides proactive support to Business Development Managers, handling enquiries, quotations, orders and contracts to drive growth and deliver an excellent customer experience.

The successful candidate will be organised, results-oriented and a strong communicator, able to collaborate across a busy sales environment and across sales, customer service and marketing teams.

Qualifications

• GCSE Maths and English at Grade C/4 or above or equivalent.
• Some experience in a customer service or sales support role.
• Strong customer focus with good commercial awareness.

Responsibilities

• Provide comprehensive sales support to Business Development Managers.
• Manage customer enquiries, quotations and administrative sales activities.
• Support lead management activities and ensure efficient progression of sales opportunities.
• Maintain accurate customer information and activity records within the CRM system.
• Assist with contract administration and sales documentation.
• Collaborate with colleagues across sales, customer service and marketing.

Skills

Customer service

Sales support

CRM experience

Excel

Word & Outlook

Communication skills

Team player

Willingness to learn

Education

GCSE Maths and English

Equivalent qualification

Tools

CRM systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

First Recruitment Services Ltd. is seeking a motivated Sales Support Co-ordinator in Burgess Hill, UK. This role provides proactive support to Business Development Managers, handling enquiries, quotations, orders and contracts to drive growth and deliver an excellent customer experience.

The successful candidate will be organised, results-oriented and a strong communicator, able to collaborate across a busy sales environment and across sales, customer service and marketing teams.