Customer Success & Growth Coordinator

Premier Work Support; Basildon; Presencial; GBP 21.000 - 28.000; Jornada completa

Descripción de la vacante

Premier Work Support in Basildon is seeking a permanent Customer Service & Business Development Coordinator. You will manage customer quotations, follow up pricing opportunities, and maintain ongoing communication with customers by email and phone.

The role includes managing a shared mailbox, allocating enquiries, and delivering high-quality service while supporting business growth. You will also help identify potential leads, create rate cards, maintain spreadsheets, and assist with various

Formación

• Previous customer service experience.
• Strong communication skills, both written and verbal.
• Organised with good attention to detail.
• Confident using Microsoft Office and spreadsheets.
• Proactive approach with an interest in business development.
• Enthusiastic, motivated, and looking to build a long-term career.

Responsabilidades

• Manage customer quotations and follow up on pricing opportunities.
• Maintain communication with customers via email and telephone.
• Manage a shared mailbox, allocate inquiries, and ensure timely action.
• Deliver a high level of customer service to clients.
• Identify potential customer leads to help grow the client base.
• Create customer rate cards and maintain client-specific spreadsheets.
• Assist with administrative and sales support activities.
• Cross-train with other departments during holidays.

Conocimientos

Customer service

Communication

Attention to detail

MS Office

Business development

Organised

Herramientas

Microsoft Excel

Descripción del empleo

Premier Work Support in Basildon is seeking a permanent Customer Service & Business Development Coordinator. You will manage customer quotations, follow up pricing opportunities, and maintain ongoing communication with customers by email and phone.

The role includes managing a shared mailbox, allocating enquiries, and delivering high-quality service while supporting business growth. You will also help identify potential leads, create rate cards, maintain spreadsheets, and assist with various