Sales Support Co-Ordinatorfull Timepermanent

First Recruitment Services Ltd.; Burgess Hill; On-site; GBP 21,000 - 27,000; Full time

Job summary

First Recruitment Services Ltd. is seeking a motivated Sales Support Co-ordinator in Burgess Hill, UK. This role provides proactive support to Business Development Managers, handling enquiries, quotations, orders and contracts to drive growth and deliver an excellent customer experience.

The successful candidate will be organised, results-oriented and a strong communicator, able to collaborate across a busy sales environment and across sales, customer service and marketing teams.

Qualifications

• GCSE Maths and English at Grade C/4 or above or equivalent.
• Some experience in a customer service or sales support role.
• Strong customer focus with good commercial awareness.

Responsibilities

• Provide comprehensive sales support to Business Development Managers.
• Manage customer enquiries, quotations and administrative sales activities.
• Support lead management activities and ensure efficient progression of sales opportunities.
• Maintain accurate customer information and activity records within the CRM system.
• Assist with contract administration and sales documentation.
• Collaborate with colleagues across sales, customer service and marketing.

Skills

Customer service

Sales support

CRM experience

Excel

Word & Outlook

Communication skills

Team player

Willingness to learn

Education

GCSE Maths and English

Equivalent qualification

Tools

CRM systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

My client is seeking a motivated and customer-focused Sales Support Co-ordinator to join their team. This is a key role, providing proactive sales support to Business Development Managers and their focus markets, ensuring an exceptional customer experience throughout the sales journey.

You will be responsible for supporting customers with enquiries, quotations, orders and contracts, while helping to drive business growth through excellent service and efficient administration. The successful candidate will be organised, results-oriented, an excellent communicator and enjoy working collaboratively within a busy sales environment.

Duties and responsibilities include –

• Provide comprehensive sales support to Business Development Managers.
• Manage customer enquiries, quotations and administrative sales activities
• Support, lead management activities and ensure efficient progression of sales opportunities.
• Maintain accurate customer information and activity records within the CRM system.
• Assist with contract administration and sales documentation.
• Collaborate with colleagues across sales, customer service and marketing to achieve objectives.

Experience, skills and competencies required:

• GCSE Maths and English at Grade C/4 or above (or equivalent).
• Some experience in a customer service or sales support role.
• Strong customer focus with good commercial awareness.
• Intermediate Microsoft Excel skills and proficiency in Microsoft Word and Outlook.
• Experience using CRM systems is an advantage.
• Excellent verbal and written communication skills.
• An enquiring mindset and willingness to learn.
• A positive, team-oriented attitude and commitment to delivering exceptional customer service.

This is a superb opportunity to join a global business who have been established nearly 80 years and who are very highly thought of within their industry.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Sales Support Co-OrdinatorFull TimePermanent Burgess Hill, UK