Customer-Focused Retail Associate

JD Sports Fashion PLC; Stevenage; À distance; GBP 12 000 - 15 000; Plein temps

Résumé du poste

JD Sports Fashion PLC is hiring for a Store Colleague in Stevenage to deliver exceptional customer experiences on the shop floor. You will greet customers, assist with product information, maintain displays, replenish stock, and help ensure efficient store operations with accuracy and enthusiasm.

The role emphasizes teamwork, adaptability, and a proactive approach to promoting products while upholding brand standards and safety policies.

Qualifications

• Customer-focused with ability to assist diverse customers.
• Willingness to learn and follow store processes.
• Good organisational and teamwork abilities.

Responsabilités

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Connaissances

Customer service

Teamwork

Organisation

Communication

Adaptability

Description du poste

JD Sports Fashion PLC is hiring for a Store Colleague in Stevenage to deliver exceptional customer experiences on the shop floor. You will greet customers, assist with product information, maintain displays, replenish stock, and help ensure efficient store operations with accuracy and enthusiasm.

The role emphasizes teamwork, adaptability, and a proactive approach to promoting products while upholding brand standards and safety policies.