Retail Experience Associate

JD Sports Fashion PLC; Rotherham; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and support daily store operations with a positive attitude.

Join a fast-paced retail team where teamwork, product knowledge, and proactive service drive sales. No previous experience required—training and development are provided to help you grow with the brand.

Qualifications

• Ability to adapt approach and communication style to different customers.
• Able to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing product information as needed.
• Contribute to achieving team sales objectives by identifying needs and promoting products.
• Maintain high standards of customer service and store presentation.
• Keep fixtures, displays and stock areas clean, organized and well maintained.
• Replenish stock and ensure products are available and correctly displayed.

Skills

customer service

teamwork

communication

organisation

learning mindset

Job description

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and support daily store operations with a positive attitude.

Join a fast-paced retail team where teamwork, product knowledge, and proactive service drive sales. No previous experience required—training and development are provided to help you grow with the brand.