Store Experience Associate

JD Sports Fashion PLC; Watford; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC in Watford is seeking a Store Colleague to help deliver outstanding service on the shop floor. You’ll greet customers, keep displays sharp, replenish stock and support daily store operations with a positive attitude and strong teamwork.

You’ll engage with customers, promote products, and follow store processes to maintain high presentation standards and a welcoming environment for shoppers.

Qualifications

• Experience in customer service or retail is a plus.
• Strong communication and interpersonal skills.
• Good organisational abilities and task management.
• Ability to work collaboratively in a busy environment.

Responsibilities

• Deliver a positive and welcoming experience for customers across the shop floor.
• Identify customer needs, suggest products and promote relevant items.
• Maintain high standards of presentation and display throughout the store.
• Replenish stock and ensure products are visible and correctly displayed.
• Process transactions and assist with day-to-day store operations.
• Utilise in-store technology to answer questions and support customers.
• Follow company policies, procedures and health & safety rules.

Skills

Adaptability

Customer engagement

Organisational skills

Teamwork

Willingness to learn

Job description

JD Sports Fashion PLC in Watford is seeking a Store Colleague to help deliver outstanding service on the shop floor. You’ll greet customers, keep displays sharp, replenish stock and support daily store operations with a positive attitude and strong teamwork.

You’ll engage with customers, promote products, and follow store processes to maintain high presentation standards and a welcoming environment for shoppers.