Retail Experience Specialist

JDSports; Stevenage; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports in Stevenage is seeking a Store Colleague to deliver outstanding experience daily. You’ll greet customers confidently, keep displays sharp, replenish stock, and maintain high service and presentation standards in a fast-paced retail environment.

With a positive attitude and great teamwork, you’ll help keep the store running smoothly and showcase the high standards we are known for. This role offers learning opportunities and a strong foundation for your future career.

Qualifications

• Flexible approach to customers and situations.
• Strong communication with customers and colleagues.
• Good organization and ability to manage tasks.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organizational skills

Team collaboration

Learning mindset

Job description

JD Sports in Stevenage is seeking a Store Colleague to deliver outstanding experience daily. You’ll greet customers confidently, keep displays sharp, replenish stock, and maintain high service and presentation standards in a fast-paced retail environment.

With a positive attitude and great teamwork, you’ll help keep the store running smoothly and showcase the high standards we are known for. This role offers learning opportunities and a strong foundation for your future career.