Customer‑Focused Retail Associate

JDSports; Washington; Sur place; GBP 21 000 - 24 000; Plein temps

Résumé du poste

JD Sports Store is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor in a fast-paced retail setting. You will greet customers confidently, keep displays sharp, replenish stock, and support daily store operations while upholding high presentation and service standards.

The role emphasizes teamwork, a positive attitude, and a readiness to learn. You will contribute to sales objectives and ensure a welcoming, helpful environment for every customer.

Qualifications

• Excellent customer service skills and a friendly, approachable manner.
• Ability to work effectively within a team and help colleagues.
• Clear communication with customers and colleagues to resolve queries.
• Experience with cash handling and basic POS procedures.
• Experience replenishing stock and maintaining well-presented displays.
• Willingness to learn about products and brand ranges.

Responsabilités

• Deliver a positive and welcoming experience for customers and provide product information when needed.
• Identify customer needs, promote products, and support sales opportunities.
• Maintain high standards of customer service at all times.
• Keep shop floor presentation sharp with clean fixtures, displays, and stock areas.
• Replenish stock and ensure products are available and correctly displayed.

Connaissances

Customer service

Teamwork

Communication

Cash handling

Stock replenishment

Product knowledge

Description du poste

JD Sports Store is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor in a fast-paced retail setting. You will greet customers confidently, keep displays sharp, replenish stock, and support daily store operations while upholding high presentation and service standards.

The role emphasizes teamwork, a positive attitude, and a readiness to learn. You will contribute to sales objectives and ensure a welcoming, helpful environment for every customer.