Customer Experience Retail Associate

JDSports; Harlington; On-site; GBP 12,000 - 18,000; Full time

Job summary

JD Sports in Harlington is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greeting customers, keeping displays sharp, and replenishing stock. You will work with colleagues to meet sales objectives, process transactions, handle cash, and follow health and safety policies while learning in a fast-paced retail environment.

If you enjoy brands and trends and want to build a foundation for your retail career, this role offers a supportive team and real

Qualifications

• Delivers friendly, proactive customer service on the shop floor.
• Identifies customer needs and supports product recommendations.
• Maintains neat displays and stock organisation.

Responsibilities

• Greet customers and provide product information.
• Promote complementary items and assist in achieving sales targets.
• Process transactions and handle cash accurately.
• Maintain shop floor standards and clean displays.
• Replenish stock and ensure product availability.
• Follow company procedures and health & safety requirements.
• Support daily store operations with colleagues.

Skills

Customer service

Teamwork

Communication

Organisational

Sales awareness

Job description

JD Sports in Harlington is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greeting customers, keeping displays sharp, and replenishing stock. You will work with colleagues to meet sales objectives, process transactions, handle cash, and follow health and safety policies while learning in a fast-paced retail environment.

If you enjoy brands and trends and want to build a foundation for your retail career, this role offers a supportive team and real