Customer-First Shift Leader (Retail & Food Service)

Greggs plc; Ryton; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free hot drinks on shift

Paid breaks

Profit sharing 10% of profits

Job summary

Greggs plc is hiring a Shift Manager to lead a busy shop, ensuring customers are put first across in-store, delivery, Click + Collect and drive-thru channels.

You will look after the shop when the Manager isn’t around, inspire the team, prepare sandwiches, manage ovens and keep displays stocked and shop tidy.

We offer weekly pay, colleague discounts, free hot drinks on shift, paid breaks and opportunities to grow with us.

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You’ll be supportive of an inclusive culture - recognising and valuing that difference is good.
• If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve our customers in a fast and friendly manner.
• Prepare our much-loved products, including making sandwiches and managing the ovens.
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
• Keep the shop looking clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Fast learner

Job description

Greggs plc is hiring a Shift Manager to lead a busy shop, ensuring customers are put first across in-store, delivery, Click + Collect and drive-thru channels.

You will look after the shop when the Manager isn’t around, inspire the team, prepare sandwiches, manage ovens and keep displays stocked and shop tidy.

We offer weekly pay, colleague discounts, free hot drinks on shift, paid breaks and opportunities to grow with us.