Shift Leader: Fast, Friendly Customer Service

Greggs plc; Warley Wigorn; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app

Holiday growth

Share plans

Pension matching

EAP helpline

Long service awards

Savings & discounts

Job summary

Greggs plc is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivate the team and ensure customers have a brilliant experience, whether they order in store or online. You’ll inspire the team, serve customers fast and friendly, prepare products (sandwiches) and manage the ovens, keep displays stocked, and maintain a clean, presentable shop.

We offer competitive weekly pay, a 50% discount for you and a family member, free hot drinks on shift, paid breaks, profit sharing,

Qualifications

• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous team supervisory experience in a customer-focused environment.

Responsibilities

• Inspire and lead the team to deliver excellent shop standards.
• Serve customers in a fast and friendly manner.
• Prepare products, including sandwiches and oven management.
• Keep displays stocked with wide customer choice.
• Maintain a clean, tidy, and presentable shop.

Skills

Leadership

Customer service

Team supervision

Reliability

Inclusive culture

Job description

Greggs plc is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivate the team and ensure customers have a brilliant experience, whether they order in store or online. You’ll inspire the team, serve customers fast and friendly, prepare products (sandwiches) and manage the ovens, keep displays stocked, and maintain a clean, presentable shop.

We offer competitive weekly pay, a 50% discount for you and a family member, free hot drinks on shift, paid breaks, profit sharing,