Customer-First Shift Lead — Retail (In-Store & Online)

Greggs; Chippenham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Pension scheme

Wellbeing support

Job summary

Greggs in Chippenham is looking for a Shift Manager to join our team. You’ll look after the shop when the Manager isn’t around, motivate colleagues and ensure everyone has what they need to deliver a great customer experience across in-store and online orders.

Typical shifts include leading by example, serving customers fast and warmly, preparing sandwiches and managing ovens, keeping displays stocked and the shop clean.

Qualifications

• Experience leading a retail team.
• Ability to deliver excellent customer service.
• Reliable with a proactive mindset.

Responsibilities

• Lead shop when the manager isn't around.
• Inspire the team to achieve results and uphold standards.
• Prepare sandwiches and manage ovens.
• Ensure displays are stocked and the shop is presentable.
• Provide fast, friendly service to customers.

Job description

Greggs in Chippenham is looking for a Shift Manager to join our team. You’ll look after the shop when the Manager isn’t around, motivate colleagues and ensure everyone has what they need to deliver a great customer experience across in-store and online orders.

Typical shifts include leading by example, serving customers fast and warmly, preparing sandwiches and managing ovens, keeping displays stocked and the shop clean.